Frequently Asked Questions

How do we organize events?

Simply contact our team, share your vision and we’ll efficiently create a plan that transforms aspirations into lasting memories.

How can I handle guest invitations?

Our intuitive online system offers a user-friendly “Invites” feature that allows you (or us) to easily manage guests.

Is it possible to reschedule my event date?

Reach out to us and we’ll make our best efforts to accommodate your request!

What is our billing procedure?

Our payment structure involves a 50% down-payment and the remaining 50% payment 24 hours prior to your event.

Can I request an invoice for my purchase?

Absolutely! Our dedicated team is ready to assist you. Reach out to our customer support with your purchase order details to get the help you need.

Do you have any more questions?

Is there something specific you can’t find answers to? We would love to have a conversation with you.